The safety of our guests is very important to us. So, in order to limit the spread of COVID-19, SKYLARANNA Hotel and Resort has implemented the following policies:
SKYLARANNA Hotel and Resort submits to all guidelines regarding COVID-19 laid out by local and state authorities.
To help limit contact and prevent the spread of COVID-19, we offer our guests a contactless check-in and check-out experience. Once your reservation is confirmed, you will receive an email containing the code to your room as well as the code to enter all public areas within the resort.
Guests are encouraged to wear a cloth facial covering while walking in public areas within the resort and while waiting to be seated at ELEVATIONS Chophouse
All resort staff are expected to follow proper social distancing and hand washing protocols
All rooms are rigorously cleaned and sanitized after every check-out to ensure the health and safety of our guests
To help limit contact and prevent the spread of COVID-19, we are unable to provide daily housekeeping. However, if you have a request, you may fill out our request form HERE and our housekeeping staff will respond as soon as possible.
For group bookings, we will work closely with you to manage any changes on a case by case basis. Our hotels are actively supporting customers to address the needs of each group, including moving event dates to another time. For questions on terms and conditions of group contracts please contact the hotel directly to discuss further.
For all other questions regarding how SKYLARANNA Hotel and Resort is responding to the COVID-19 pandemic, please call us at (828) 919-7777
STATEMENTS ON COVID-19
The safety and health of the community and our staff is of the utmost importance to SKYLARANNA Hotel and Resort. The precautions and event policies identified below represent the efforts being made by the Resort, and its staff to keep our community safe when attending events.
SKYLARANNA Hotel and Resort will continue to follow the guidance of national, state, and local agencies and will continue to seek out additional support from city agencies. Our policies as outlined in our Event Policies and Procedures document have been crafted with the input of local city and public safety partners.
By attending any event at SKYLARANNA Hotel and Resort, you acknowledge the risk of becoming exposed to or infected by COVID-19. You voluntarily agree to assume all the foregoing risks and accept sole responsibility for any exposure.
SKYLARANNA Hotel and Resort cannot prevent you from becoming exposed to, contracting, or the spread of COVID-19 while attending any event on premises. It is not possible to prevent against the presence of the disease. Therefore, if you choose to attend events or utilize services on SKYLARANNA Hotel and Resort’s premises you may be exposing yourself to and/or increasing your risk of contracting or spreading COVID-19.
ASSUMPTION OF RISK:
I have read and understood the above warning concerning COVID-19. By purchasing a ticket to any event or utilizing any business services of SKYLARANNA Hotel and Resort, I hereby choose to accept the risk of contracting or being exposed to COVID-19. Further, I acknowledge that I will not attend any event or utilize any service at SKYLARANNA Hotel and Resort if I have knowingly been exposed to and/or are showing symptoms of COVID-19.
SKYLARANNA HOTEL & RESORT
2075 North Rugby Road
Hendersonville, NC 28791
Hotel: (828) 919-7777
Elevations: (828) 919-7000
SPA & Wellness (828) 919-7001