Resort Policies

Cancellation & Payment Policy

Cancellation policies vary by rate, season, and the channel you book through. Please refer to the policy shown at the time of booking and in your confirmation email.

For detailed terms, see our Payments and Cancellation Policy.

Check-in & Check-out

Check-in and checkout times are shown in your confirmation email. Early check-in and late checkout may be available based on occupancy.

Pet Policy

Pets are welcome in select cabins with advance notice and additional fee. Service animals welcome in all accommodations. Please contact us for details and availability.

Smoking Policy

SKYLARANNA is a smoke-free resort. Designated outdoor smoking areas available.

Privacy Policy

For information about how we collect, use, and protect your data, please see our Privacy Policy.